Frequently Asked Questions
Everything you need to know about shopping with Foy & Co Interiors.
What is the standard delivery time for furniture and decor?
Most in-stock items are dispatched within 2-3 business days. Large furniture pieces typically arrive within 7-14 business days via our specialized white-glove delivery service to ensure your items arrive in perfect condition.
What is your return policy for home interiors?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled. Please note that custom-made or bespoke upholstery items are non-returnable unless they arrive damaged.
Do you offer fabric samples for sofas and curtains?
Yes, we highly recommend ordering fabric swatches before making a large purchase. You can request up to five complimentary samples through our website to help you match colors and textures to your home.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to the courier's portal. For larger furniture deliveries, our logistics partner will contact you directly to schedule a delivery slot.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. We also offer flexible financing options through Klarna and Clearpay for eligible purchases.
Are your products covered by a warranty?
All Foy & Co Interiors furniture pieces come with a standard 12-month manufacturer's warranty against structural defects. Many of our premium sofa ranges also include an extended 10-year frame guarantee.